Players looking for an online casino to bet are actually purchasing a product. The more information they are given about the product in advance, the greater the chances that they will make a purchase. Therefore, it would be useful for online casinos if they are completely transparent about their operations and provide the information that players seek in the most accessible way possible. The home page, sometimes called the landing page, is the area that most potential players examine in detail and this is where most of the important information is located. This article looks at what kind of information leads to transparency.
Players should know who owns the online casino. They should know who they are dealing with. Reputable online casinos provide this information at the bottom of the home page or on the About Us page. Some online casinos provide this information but embed it where it cannot be easily accessed. Therefore, the information could be in the FAQ section or in the Terms and Conditions. Some online casinos do not provide this information and it should be avoided at all costs.
Traditionally, online casinos operate on the platform of a software provider and offer games from that software provider only. In such cases, casinos inform players in advance who that software provider is , usually by placing the software provider’s icon on the home page. But now, more and more online casinos offer games from a combination of software providers. In such cases the names of the software vendors are not mentioned . Regular gamers may recognize game software providers , but this is a problem that new players will have to learn to deal with.
Reputed online casinos declare the name of the expert auditor and put their reports in the public domain. On the other extreme are the online casinos that only mention that the games are independently audited, but do not mention the name of the auditor or provide the reports.
The best online casinos have an extensive FAQ section. By Usually this section is divided into subsections of different topics. The players can solve most of their queries without having to contact the support to the customer. Online casinos that do not want to be transparent pay the FAQ section by posting only a few questions.
Today, the online casino industry is very competitive and players will be able to find reliable casinos to bet on. They don’t need to gamble in casinos that hide details of the players.